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家小事 Famly

把家人的事,都記在心上

常見問題
Frequently Asked Questions
資料儲存在哪裡?安全嗎?
所有記錄儲存在你的個人 iCloud 私有資料庫,Famly 無法存取你的資料。帳號密碼使用 iOS Keychain 硬體加密儲存,不會上傳至任何第三方伺服器。
如何與家人共用 app?
透過設定頁的「家庭共享」功能,產生邀請連結傳給家人,對方接受後即可在各自裝置看到共用的家庭記錄。需要雙方都安裝 Famly 並登入 iCloud。
如何恢復已購買的完整版?
設定 → 方案 → 點「恢復購買」。使用同一個 Apple ID 登入即可免費恢復,不需要再次付費。
換手機後資料會消失嗎?
不會。記錄透過 iCloud 自動同步,新手機登入同一個 Apple ID 後資料會自動出現。帳密保險箱的個人私密項目需透過「恢復購買」重新解鎖。
通知為什麼沒有跳出來?
請確認:1) iOS 設定 → Famly → 通知 → 已開啟。2) app 內設定 → 通知設定 → 已啟用。3) 記錄有設定到期日。如果仍然沒有,可以嘗試重新開啟通知權限。
免費版有哪些限制?
免費版可使用全部 7 大類別,家庭成員上限 2 位,帳密保險箱可存 10 組。升級完整版(一次買斷)即可解除所有限制,無限成員、無限記錄、無限保險箱。
Where is my data stored? Is it secure?
All records are stored in your personal private iCloud database. Famly cannot access your data. Passwords are encrypted using iOS Keychain hardware encryption and are never uploaded to any third-party server.
How do I share the app with family?
Use the "Family Sharing" feature in Settings to generate an invitation link. Once your family member accepts the invite, they can view and manage shared records from their device. Both devices need to have Famly installed and be signed into iCloud.
How do I restore my purchase?
Go to Settings → Plan → Tap "Restore Purchase". Sign in with the same Apple ID you used to purchase, and your full version will be restored at no extra charge.
Will my data transfer to a new phone?
Yes. All records sync automatically via iCloud. Just sign in with the same Apple ID on your new phone and your data will appear. Use "Restore Purchase" to re-unlock the full version.
Why am I not receiving notifications?
Please check: 1) iOS Settings → Famly → Notifications → Allow. 2) In-app Settings → Notification Settings → Enabled. 3) The record has a due date set. If still not working, try toggling notification permissions off and on.
What are the free tier limitations?
The free tier includes all 7 categories, up to 2 family members, and 10 password vault entries. Upgrading to the full version (one-time purchase) removes all limits: unlimited members, records, and vault entries.
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